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Riversmead logo

report a repair

Riversmead tenants can report repairs online by completing the form below and pressing submit.

Alternatively, repairs can be reported by telephone to the Repairs Office. Repairs should not be reported direct to contractors.

During office hours (9.00am to 5.00pm, Monday to Friday) call 01992 514501 or 01992 514502.

You can also call into our offices in Hertford, or write to us at:

Riversmead Housing Association
Property Services
Riversmead House
36 Ware Road
Hertford
Herts SG13 7HH

For Emergencies outside of normal office hours you should telephone 01992 639561

Personal details

Questions marked in bold must be completed.

Address line 1
Address line 2
Town
Postcode
Location of the problem
Front door
Hallway
Kitchen
Lounge
Dining Room
Stairs
Landing
Main Bedroom 1
Second Bedroom
Other Bedroom
Bathroom
Outside property
Other - please specify
How long have you had this problem
1 day
2-7 days
8-14 days
15 days+
Description of the problem
Access to property
Telephone tenant to arrange access
Other - please specify
Your title:
Mr Mrs Ms Miss Other.
If other, please specify
Your name
Daytime telephone
Mobile telephone
Evening telephone
Email address
Are you the tenant?
Yes
No
If No, please specify
Have you reported this problem before?
Yes
No
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Data Protection Act 1998
The personal information you provide to us will be processed fairly and lawfully. For further information regarding the Data Protection Act please go to www.hmso.gov.uk.

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