working together, changing lives

Executive Director

Paul Huckstep - Bsc ( Hons ), MCIH, ARICS

Paul has worked in Housing since graduating from Nottingham with an Honours degree in Estate Management in 1989. Becoming a corporate member of the Chartered Institute of Housing in 1990 and qualifying as a Chartered Surveyor in 1992, he has considerable experience across a wide range of disciplines, in both the Local Authority and Housing Association sectors.

Having held a variety of senior management positions at Riversmead, formerly the Deputy Chief Executive, Head of Corporate Services and Head of Housing Services, he became Riversmead’s Executive Director in April 2012.

Director of Property Services

Alan Dulson BSc, DMS, MRICS

In the six years since transfer Alan has successfully led out a team responsible for completing the commitment of promises under the stock transfer, implementing a partnering framework for the provision of maintenance services, developed a stock reinvestment strategy and completed an asset management review of our older persons accommodation. In the last year completed the reorganisation of the team to provide bespoke Customer Services, Technical Services and procurement and asset management.

Alan is currently responsible for leading a multi-disciplined team responsible for the provision of:

• Customer services
• Built asset management
• Day to day repairs and maintenance
• Planned and cyclical maintenance
• Major repairs and improvement programme
• Stock condition data
• Procurement strategy
• New housing development management
• Leasehold management
• Administration of Right to Buy process

Director of Housing Services

Christopher Wright BA(Hons) MCIOH

Chris joined Riversmead in February 2001 from Luton Borough Council as the Head of Housing Services. He trained as a Town Planner, gaining a BA Hons Degree in Town & Country Planning 1975-1979, before starting work in Housing in 1981. His career in social housing has spanned twenty seven years across RSL's and in Local Government in the London and Bedfordshire areas.
Chris has operational responsibility for:

• Arrears management
• Tenancy services
• Lettings
• Older persons services
• Community Investment
• Neighbourhood Management