working together, changing lives

We will:

• continually invest in our properties to ensure they meet the Government’s Decent Home Standard
• provide a range of kitchens and bathrooms for you to choose from when your current ones need replacing
• keep you informed during the improvement work we carry out
• continue to explore how to improve our properties energy and thermal efficiency and reduce our carbon footprint
• ask for your feedback on all work carried out and use this to make improvements to our service
• publish improvement programmes via our newsletter and website